SMS Terms & Conditions

SMS CONSENT AND PHONE NUMBERS FOR THE PURPOSE OF SMS WILL NOT BE SHARED, SOLD OR DISCLOSED with any third party or any other individuals.

Medvanta, LLC

This SMS Texting Services provision is applicable when You have subscribed to receive text messages from Us. By subscribing, You grant Us permission to send automated text messages to the enrolled mobile phone number(s) through Your wireless phone carrier unless and until such permission is revoked in accordance with these Terms and Conditions.

Users may provide consent during onboarding, account registration, appointment scheduling, patient intake, employer-sponsored healthcare enrollment, wellness program participation, or other digital engagement workflows by voluntarily providing their mobile number and affirmatively agreeing to receive SMS communications.

When you opt into SMS communications through MedVanta, LLC and the VantaCare ecosystem, including services and applications such as VantaConnex, VantaStat, VantaMotion, VantaCare HRA and related employer-sponsored healthcare engagement programs scheduling workflows, intake forms, or related digital engagement channels, we may send you a text message to confirm your enrollment and communications preferences.

We offer SMS communications to provide information, engagement, operational updates, and healthcare-related resources including, but not limited to, the following:

a. Appointment reminders, scheduling confirmations, intake coordination, billing/payment reminders, and operational notifications

b. Injury triage follow-up, care coordination, provider communications, wellness and preventative healthcare engagement, and employer-sponsored healthcare program updates

c. Promotional, educational, and marketing communications related to healthcare services, wellness initiatives, VantaCare ecosystem programs, and related MedVanta offerings where consent has been provided

d. Health-related information provided via SMS is intended for informational and engagement purposes only and is not meant to replace professional medical advice or establish a patient-provider relationship

Message frequency may vary depending on the services and programs in which you participate. Message and data rates may apply. You may reply STOP at any time to opt out of SMS communications or HELP for assistance.

Operational information provided is valid only at the time the text message is sent and may change at a later time.

Age restrictions apply to SMS Texting Services. To participate, you must be 18 years of age or older and own and control the mobile phone number provided to Us. Individuals between the ages of 14 and 18 must have parental consent. Individuals between 14 and 18 years of age who do not have parental consent, or individuals under 14 years of age, must unsubscribe from the SMS Texting Services.

You must immediately notify Us if Your mobile phone number changes. We are not liable for any communication or transmission of information via text message which occurs as a result of a change to a mobile phone number that is not reported. Using password-protected mobile devices and enabling encryption, if available, is recommended.

Depending on the SMS Texting Service that You have enrolled in, you may receive marketing messages. We are committed to building Your trust and confidence by promoting and complying with the use of business practices that help protect the privacy and the security of You and Your data.

If You are dissatisfied with the SMS Texting Services or with these Terms and Conditions, your sole and exclusive remedy is to discontinue enrollment in the SMS Texting Services.
We do not guarantee the successful delivery of text messages. Messages sent via text may not be delivered if the mobile phone number is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of wireless carriers may interfere with message delivery, including Your equipment, the terrain, and proximity to buildings, foliage, and weather. We will not be liable for losses or damages arising from (a) non-delivery, delayed delivery, or misdirected delivery of a text message; (b) inaccurate or incomplete content in a text message; or (c) use or reliance on the contents of any text message for any purposes.

Content may not be available via all carriers. Participating carriers may include, but are not limited to: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***

Message and data rates may apply for any messages sent to You from Us and to Us from You. If You have any questions about Your text plan or data plan, it is best to contact Your wireless provider. If You have any questions regarding privacy, please read our Privacy Policy.